1. How do you protect my claim and patient data from loss or unauthorized access?


How do you protect my claim and patient data from loss or unauthorized access?

Billing Service Provider must have infrastructure hosted at a high-security data facility meeting federal standards covering data security and integrity. The data facility must comply with Sarbanes-Oxley and HIPAA regulations, including physical 24x7 protection of data center. All transmissions in and out of the data center must be protected via strong SSL encryption (128-bit), every access to the database must be login- and password-protected, and every modification of claim data must be logged including modifier’s identity and modification time. Your data must be backed up multiple times during a 24 hour hour period, and off-site backups must be made every night and archived. State Certification by Department of Banking and Insurance must be available on file.

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